Refund policy
Return & Refund Policy
Last updated: 18.02.2026
All products sold on this website are digital products (downloadable files and online educational content).
Due to the nature of digital goods, all sales are final.
Once a digital product has been downloaded or access to a course has been granted, it cannot be returned or refunded.
By purchasing a digital product, you expressly agree that:
- You understand the product is delivered digitally.
- You consent to immediate access or download.
- You acknowledge that you lose your 14-day right of withdrawal once access is granted.
This policy is in accordance with the UK Consumer Contracts Regulations 2013 regarding digital content.
If you experience technical issues accessing your purchase, please contact us and we will assist you.
Refunds may be issued only in cases of:
- Duplicate payments
- Proven technical failure on our side preventing access
To request support, contact:
📩 hello@discenai.com